Candidate Support

Planning on conducting a video interview? Great! On this page you will find everything you need to help you rock it. Happy Interviewing!

What do you need?
Make sure you're prepared and ready to go

Purpose build for hiring


First things first, let’s make sure your device has a working camera and microphone. You can use your smartphone, tablet, laptop or desktop. Using a Chrome browser is recommended, other browsers may require additional plug-ins.

Purpose build for hiring

Internet connection

You’ll need a minimum internet speed of 300 Kbps (check your Internet speed here). We recommend using a WiFi or wired connection. Close running programmes that may be taking up bandwith.

Purpose build for hiring

Your best self

Once you’re set up, all you need for a great interview is… you! Take some time to get ready to impress your future employer. Read through this page to prepare yourself for your video interview. Good luck!

Practice tool

Practice makes perfect. Our online practice tool allows you to practise your video interviewing skills and enhance your on-camera performance. No more last minute nerves or sweaty palms. Record and review your interview as often as you like until you feel comfortable and confident to ace your real interview. Lights, camera, action!

Practise now
Interview set-up

First impressions always count. You would take time to select the perfect outfit for an in-person interview, so why not spend a little effort on your video set-up. Make sure you dress the part and set the scene. Always do a tech run-through in advance to ensure your webcam and microphone are working correctly. Have a look at these 6 quick video tips for a smooth video experience!

View tips
How to nail a video interview

They say to be prepared is half the victory. Our How To Nail A Video Interview guide provides you with a useful tips & tricks to support you in your preparation and make your video interview a smash hit! Let’s ace that interview and land your dream job!

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The most frequently asked questions are covered here. Can’t find what you’re looking for? Just send us an email!

Can I see the interview questions in advance?
No, just like a face-to-face interview you’re not given the questions in advance.

Can I re-record my answers?
The employer decides whether you will be able to re-record your answers or not. The number of recordings per questions is shown in the interface. Please note, if you decide to re-record, your previous recording will be discarded and cannot be used.

My audio/webcam is not working. What now?
Before attempting anything else, try using an alternative browser such as Google Chrome or Firefox. Please check if you have allowed the browser to access the microphone/webcam. If it still doesn’t work close the browser completely and restart the interview by clicking on the interview link.

If I need to quit or lose my internet connection mid-interview, what happens?
You can use the same interview link from the email to return to the interview. You will be prompted to complete a webcam test again (Mac/PC only) and will resume from the point where you left off. You will not start from the beginning.

If I move forward to the next question, can I return to the previous one?
No, once you have moved forward to the following question, your last answer will be saved and you can not go back.

Do I get a link to my completed recording?
You can only see your recording before you submit your answer and advance to the next question. Once you have submitted your video interview, you can not access your recordings anymore.

How long can I take to complete my interview?
The interview deadline is communicated in your invitation email as “apply before”. The link will no longer be valid after this date. You may take as long as you need for the interview once logged-in.

My interview link is ‘expired’. What now?
This means the due date for your interview has passed. If you would like an extension on your interview due date, you will need to contact the company you applied to with this inquiry.

Where can I get support if needed?
If you’re experiencing issues during your interview, you can click on the ‘help’ button to access a detailed help section. For immediate help you can use the Cammio support chat. You can also contact Cammio support via email.


What is a Video Pitch?

A video pitch is a 30-second video presentation where you can motivate why you are the best candidate for the position. You can record the video at a time and place that is convenient to you.

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What is an Automated Interview?

An automated (or on-demand) interview is a structured way of interviewing where you can answer a predetermined set of questions with a video recording. You can answer the questions at a time and place that suits you.

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What is a Live Interview?

A live interview is a two-way conversation between you and the interviewer(s). You simply connect face-to-face with the interviewer(s) via webcam at a pre-arranged time and date.

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